How Does the Program Work?

The managed Mental Health and Chemical Dependency Benefits Program is a comprehensive professional consultation, referral and treatment program that is geared to address mental health and chemical dependency problems that cannot be effectively resolved or treated under the Member Assistance Program.

In cases in which more specialized or extensive treatment is needed for a mental health or chemical dependency problem than that available under the MAP, the MAP counselor may suggest an alternative referral to a high-quality clinical specialist or facility for treatment that meets your specific medical needs.

Whenever a referral is necessary, the MAP counselor stays personally involved in order to monitor both your progress and the quality and appropriateness of the care that you receive to make sure that you continue to receive the most effective help available.