Introduction
The Claims & Appeal Rules
described in this section do not apply to the following plans:
- Kaiser Permanente HMO Medical Plan (includes the Kaiser
Permanente vision benefit)
- PacifiCare HMO Medical Plan
- CIGNA Dental Plan
- DeltaCare USA
- United Concordia Dental Plan
- Safeguard Dental Plan
- PacifiCare Behavioral Health Integrated Member Assistance
& Managed Mental Health & Chemical Dependency Program
Benefits provided by the above
Health Maintenance Organizations (HMO’s) or Dental Maintenance
Organizations (DMO’s) are subject to the claims and appeal rules
established by each of the above providers. You should contact the
provider directly for its claims review or grievance procedure. The
Administrative Office can provide you with information on where to
write.
Federal
regulations apply to the processing of claims and appeals. The only claims
and appeals processed by the Trustees are those related to eligibility and those
involving the three programs set forth below:
- Mandatory Generic Prescription Drug Plan
- Self-Funded Dental Plan
- Self-Funded Vision Service Plan (except Kaiser Permanente
participants-Kaiser Permanente maintains its own plan)
It is the intent and desire of the
Trustees that these rules be consistent and complies with applicable
regulations, including but not limited to 29 CFR 2560. et. seq. These
rules shall be construed in accord with that intent. Those regulations are
incorporated here as though set forth in full. The regulations shall be
construed in accord with Department of Labor guidance issued subsequent to
issuance of the regulations.
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