TO:	SC IBEW-NECA Health Trust Fund – Active Health Plan Participants Enrolled in the SC IBEW-NECA Retiree Health Plan –  Medicare Supplement Program
FROM:	Board of Trustees Southern California IBEW-NECA Health Trust Fund
RE:	Third Party Administrator - Coast Benefits, Inc.

The Board of Trustees of the Southern California IBEW-NECA Health Trust Fund has hired Coast Benefits, Inc., as the Plan’s third party administrator to process claims and issue claims payments for eligible participants enrolled in the Retiree Health Plan’s Medicare Supplement program and eligible Active Health Plan participants’ claims related to the Active Health Plan’s Orthotic Benefit starting February 1, 2017.  Active Health Plan participants enrolled in Kaiser or United Healthcare who utilize the Active Health Plan’s medical body scan benefit, will have their claims processed by Coast Benefits, Inc.

Coast Benefits, Inc. is a third party administrator dedicated to processing claims for eligible expense reimbursement under the provisions of the Plan (Active and Retiree).

Claims should be submitted to:

COAST BENEFITS, INC.
3444 Camino Del Rio North, Suite 100
San Diego, CA 92108

Phone: (800) 886-7559 or (619) 280-2009
Fax: (619) 280-4304

Claims must include the name and address of the provider, date of service, the diagnosis or condition being treated, and an itemized listing of services received. Reimbursement of claims under the Retiree Health Plan Medicare Supplement Plan and Active Health Plan’s orthotic benefit shall be made directly to the participant and not to the provider.  Claim forms are available through your dedicated website at www.scibew-neca.org.

Body Scan International will submit claims for the Active Plan’s medical body scan benefit directly to Coast Benefits, Inc. for participants enrolled in Kaiser Permanente and United Healthcare, and will continue to submit claims directly to Anthem Blue Cross for participants enrolled in Anthem Blue Cross PPO plan.

You may contact the Membership Services Department at the nationwide toll-free number (800) 824-6935 or the local number (323) 221-5861 if you need further information. Normal business hours are Monday through Friday, 8:30AM to 5:30PM; voicemail messages may be left at any time, with calls returned by the end of the next business day. Fax communications may be directed to (323) 726-3520 and the Trust Funds’ website may be accessed 24 hours a day at www.scibew-neca.org.

Thank you for your patience through the transition process.

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