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New Participant Portal

You can enroll for the new Participant Portal experience.

Register for New Participant Portal

Click here for instructions on how to access the new Participant Portal

Find an Active Health Network Provider

Looking for a Retiree Health Network Provider? Click here.

Active Health Network Providers

Medical Benefit Options

For the PPO, you will generally receive a higher benefit if you use a participating provider. For the two HMO plans, you must use an HMO provider except in medical emergencies (as defined by the HMO), or when you are travelling outside of the area served by the HMO.

MedExpert has been engaged to help you find physicians, medical specialists and other providers and facilitate referrals for covered services within the Plan Networks.

MedExpert - talk to a doctor for free.

Chiropractic Coverage: Kaiser Permanente uses American Specialty Health Network for chiropractic. UnitedHealthcare uses ACN Group, Inc. for the chiropractic benefit.

eHealth: Kaiser, UnitedHealthcare, and Anthem offer a variety of programs. Find out more about the programs they offer:

Dental

HRA

Administered by Coast Benefits, Inc.
Customer portal

Prescription Drugs

Effective 1/1/2022

The Board of Trustees wishes to amend the SPD to reflect the termination of the self-funded mandatory generic prescription drug program managed by Citizens Rx and implement the insured prescription drug programs under the Anthem Blue Cross PPO Plan, and the Kaiser Permanente and United HealthCare HMO Plans effective for all claims incurred on and after January 1, 2022.

Please contact the Administrative Trust Funds Office for questions related to your prescription drug coverage at (323) 221-5861 or toll-free (800) 824-6935.

Click here for more information.

Vision

Vision Service Plan (VSP)