Effective January 1, 2020, the Board of Trustees of the Southern California IBEW-NECA Health Trust Fund (“Health Plan”) has elected to offer eligible participants UnitedHealthcare's SignatureValue Harmony HMO as the UnitedHealthcare plan option available through the Health Plan.

What is UnitedHealthcare SignatureValue Harmony HMO?

The Board of Trustees is excited about offering SignatureValue Harmony HMO because it has been designed in collaboration with UnitedHealthcare's premiere medical groups to provide better coordinated care with an enhanced level of customer service.

How will this affect my benefits?

No changes are being made to your benefits. You will continue to have the same plan benefits. There is no change to your pharmacy access/benefits. You may continue to use your pharmacy benefits as usual. Contact the Administrative Trust Funds Office if you have any questions.

If your primary care provider is not part of the Harmony HMO Network, you may choose to elect SignatureValue Harmony HMO. You will need to complete the Enrollment Form and change to a Harmony HMO Network provider. You will not be able to change back to your former UnitedHealthcare Plan, once you elect Harmony HMO.

Is my current provider in UnitedHealthcare's Signature Value Harmony HMO Network?

You should have received materials advising if your current primary care provider is part of the Harmony network. Please take some time to review the information and contact the Administrative Trust Funds Office at the toll-free number (800) 824-6935 or (323) 221-5861 and ask for the Membership Services Department. We'll be happy to assist you. Normal business hours are 8:30AM to 5:30PM Monday through Friday, excluding holidays and weekends.

What are the advantages of electing UnitedHealthcare SignatureValue Harmony HMO?

• Access to a network of well-known providers. This plan makes it easier to access convenient care from physicians who follow a best-practice model.
• Wide range of services reducing the need for referrals.
• Concierge service from a dedicated call center with one-stop call resolution to respond to your questions relating to care, benefits and coverage.
• Access to hundreds of providers and hospitals in Los Angeles, Orange, Inland Empire/San Bernardino and San Diego counties.

Click to review a general list of UnitedHealthcare SignatureValue Harmony HMO Network provider groups. For a list of primary care physicians and their hospital affiliations, request a Provider Directory by calling the UnitedHealthcare Customer Service Department at (800) 624-8822. The information is also available online by accessing the UnitedHealthcare website at http://www.myuhc.com.

Sign me up! What do I need to do?

To enroll in the UnitedHealthcare's SignatureValue Harmony, please return the completed Enrollment Form to the Southern California IBEW-NECA Administrative Corporation.

Contact the Southern California IBEW-NECA Administrative Corporation's Membership Services Department at the nationwide, toll-free number (800) 824-6935 or at (323) 221-5861 if you require further information or assistance. Normal business hours are Monday through Friday, 8:30AM to 5:30PM. Voicemail messages may be left at any time, with calls returned by the end of the next business day. Fax communications may be directed to (323) 726-3520. You may access the website at www.scibew-neca.org at any time.

Important Documents:

• Enrollment Form
• FAQ's in English and Spanish
• Harmony Physician Group list

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