- Active Health
- Retiree Health
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- DC Pension
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Your new dedicated John Hancock union retirement plan phone number is here!
Good news! John Hancock now has a dedicated phone number for our union participants to speak with representatives that understand you and your specific needs.
You can start using it today at 833-388-6466 or 833-38-UNION. (En Español 888-440-0022).*
If you call the previous number don't worry, they'll pass you along to the new phone line serviced by one of their dedicated Participant Service Representatives.
*Representatives are available from 8:00 A.M.– 10:00 P.M., Eastern time, on New York Stock Exchange business days. (10:00 A.M. - 8:00 P.M. for assistance in Spanish).