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New Participant Portal

You can enroll for the new Participant Portal experience. Click here for instructions on how to access the new Participant Portal.

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Active Health Plan Benefit Tabs™

This is a summary of benefits and not a substitute for the Southern California IBEW-NECA Health Plan Summary Plan Description, and to the extent it differs from the SPD, the terms of the SPD will govern.


The Integrated Member Assistance Program is a managed care program administered by OptumHealth (877-225-2267). Your MAP offers assistance and support for a wide range of issues.

  • Member Assistance Program (MAP): covers all eligible participants and members of their household.
Member Assistance Program (MAP)

This is a free confidential counseling and referral service to help you assess a variety of personal problems and suggest ways to resolve them. The following types are examples of typical problems:

  • Loss & Grief Support
  • Legal & Financial Consultation
  • Anxiety & Stress
  • Drug & Alcohol Problems
  • Marriage & Family Issues
  • ...and more.

There are no Non-Network MAP Benefits.

Covered Services
Legal Services

Access to advice, help drafting a will or assistance with a complicated legal matter should not be out of anyone’s reach. The Optum Member Assistance Program provides legal assistance services that give you free and discounted confidential access to local attorneys to answer legal questions, prepare legal documents and help you resolve legal issues.

Access to legal assistance services includes:

  • Access to licensed state-specific attorneys
  • One 30-minute telephonic or face-to-face consultation per issue per year at no cost to you*
  • Ongoing representation by an attorney at a 25% discounted rate

Help is available for a variety of issues including:  

  • Consumer issues
  • Criminal matters
  • Deeds
  • Document preparation
  • Immigration
  • IRS matters (case by case)
  • Living wills
  • Power of attorney
  • Probate
  • Real estate services
  • Separation and divorce
  • State-specific will
  • Traffic matters
  • Trusts

Optum MAP is partnered with CLC, a leader in the legal services field. Use their extensive legal tools and library today.  

*Some exceptions apply.

  • Cannot be used for issues with an employer, health insurer or health care provider.
  • Not all IRS matters are guaranteed coverage. Matters will be addressed on a case by case basis.